Refund Policy

Last updated: June 17, 2026

This Refund Policy explains how refunds are handled for paid plans and credit purchases on EasySystematicReviews (the “Service”). It forms part of, and should be read together with, our Terms of Use and Privacy Policy.

1. Overview

We want you to be confident using EasySystematicReviews. Payments are securely processed through Razorpay or other authorized payment processors, and we do not store full credit or debit card details. This policy describes when refunds are and are not available. Where this policy and applicable consumer-protection law differ, the law prevails.

2. Subscription fees

• Subscription fees are billed in advance for each billing cycle and are generally non-refundable, except where required by law or as expressly stated in this policy.
• When you cancel, your subscription remains active until the end of the current billing period; you are not charged for subsequent periods.
• We do not provide partial or pro-rated refunds for unused time in a billing period once that period has begun, except where required by law.

3. Credit packs and one-time purchases

• Credits and one-time credit packs are consumed as you use metered AI features.
• Credits that have already been consumed are non-refundable.
• Unused credits from a one-time pack may be eligible for a refund only where required by law, or at our reasonable discretion in cases of genuine error.

4. Free plan and bonus credits

Complimentary credits granted with a free account, promotional credits, and other bonus credits have no cash value and are not refundable or exchangeable for money.

5. Duplicate or erroneous charges

If you are charged in error, charged more than once for the same purchase, or charged after a valid cancellation, contact us promptly. Verified duplicate or erroneous charges will be refunded in full to the original payment method.

6. How to request a refund

To request a refund, email contact@easysystematicreviews.com from the email address associated with your account and include:

• Your account email.
• The transaction date and order or payment reference.
• The reason for your request.

We aim to acknowledge refund requests within 2 business days.

7. Processing of approved refunds

Approved refunds are issued to the original payment method through Razorpay or the relevant payment processor. The time for the refund to appear depends on your bank or card issuer and is outside our control.

8. Your statutory rights

Nothing in this policy limits or excludes any non-waivable rights you may have under applicable consumer-protection law. Where such law grants you a right to a refund, that right applies regardless of the terms above.

9. Changes to this policy

We may update this Refund Policy from time to time. Material changes will be reflected by updating the “Last updated” date above, and the updated policy applies to purchases made after it takes effect.

10. Governing law

This Refund Policy shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to this Refund Policy or the Service shall be subject to the exclusive jurisdiction of the courts of Kerala, India.

11. Contact